3 Steps for Improving Business Results in 2013

December 30, 2012 by Linda Anger

Every January people make the requisite list of resolutions - things to change in their personal or work lives. Lose weight, go to the gym, spend more time with family. By the end of February, most are abandoned. Here are three steps that don't involve food, exercise, or elementary school band concerts, are simple and actually enjoyable—and they'll improve your business results because they'll improve your networking skills and relationships.

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Consulting for Business

Contentment in 2013

December 21, 2012 by Linda Anger

Dear Friends:

As we turn our faces and thoughts and actions to the New Year, we are reminded that there are few things truly valuable in this world and this life. Contentment is one of them. The essay below was written by Napoleon Hill many years ago, but holds much for us to consider and move towards in our own lives. We hope it has meaning to you.

The Lucid Business Team - Jeff, Erin, Rita, Linda, and the rest of the staff.

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Consulting for Business, Marketing Your Business

Fear versus Inspiration in Sales

December 11, 2012 by Linda Anger

Find their pain and exploit it… that’s the basis of most sales training programs. Find their pain, find their fear, and get them at the gut.

Yes, it’s true. Going for the gut increases your sales.

And the question remains: Do you really serve yourself and your customers/prospects when you come from a space of pain/fear?

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Consulting for Business, Marketing Your Business

Rating Your Website Customer Service

October 08, 2012 by Erin Vezzetti

If you’re like most business owners, you’ll probably rate your phone and in-person customer service as “pretty good.” Customers are, of course, a high priority.

Now, how about the quality of customer service on your website?

I don’t mean how quickly you respond to e-mails originating from the site, or even how well your FAQ page resolves questions web visitors may have.

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Consulting for Business